We offer a bespoke compliance support service, based upon your needs and requirements, ensuring your business meets regulatory requirements, including:
- Establishing a Vulnerable Persons Policy, creating recording templates, review of client cases
- Complaints handling, preparing summary resolution & final response letters
- Assisting with preparation for meeting FCA Consumer Duty obligations
- Negotiating your PII renewal using our industry contacts
- FCA Reporting, from troubleshooting to support and completion
- Compiling key operational documentation for your business